Terms of Service
Nova Luxe Terms of Service
Welcome to Nova Luxe! By shopping with us, you agree to the following Terms of Service. Please read these terms carefully before placing an order to ensure a smooth and enjoyable shopping experience.
1. General Information
- Nova Luxe offers premium beauty, skincare, haircare, and fashion essentials designed to bring luxury and affordability to your daily routine.
- These Terms of Service apply to all customers and orders placed through our website.
2. Order Processing & Payment
- All orders are processed upon receipt of payment. We accept all major credit and debit cards, PayPal, and other secure payment methods.
- Please allow 1-2 business days for order processing. Expedited processing options are available at checkout for quicker delivery.
- Prices for all products are displayed in the local currency of your region and include applicable taxes.
3. Shipping & Delivery
- Orders are shipped according to the delivery option selected at checkout.
- Standard Shipping typically takes 5–7 business days, while Expedited Shipping takes 2–3 business days. Express Shipping is available for next-day delivery in select areas.
- Free shipping is available on orders over $100 within eligible regions.
- Nova Luxe is not responsible for shipping delays caused by third-party carriers or weather-related events.
4. Returns & Exchanges
- We want you to be completely satisfied with your Nova Luxe purchases. If you are not happy with your order, we offer free returns and exchanges within 30 days of purchase.
- Items must be returned in their original condition, unopened, and with all tags intact.
5. Promotions & Discounts
- Any promotions, discount codes, or sales events are subject to specific terms and conditions. Discount codes cannot be combined with other offers unless otherwise stated.
- Special offers and gift-with-purchase promotions will be clearly communicated on the website or through our email newsletter.
6. Product Availability
- While we strive to ensure that all items are in stock, some items may sell out due to high demand.
- In the event that an item is out of stock, we will notify you via email and offer a full refund or an alternative product if applicable.
7. Privacy & Security
- At Nova Luxe, we take your privacy seriously. We protect all personal and payment information using secure encryption methods.
- For more details on how we collect and protect your data, please refer to our Privacy Policy.
8. Customer Support
- Our customer support team is available to assist you with any questions or concerns.
- Please reach out via email at [support@novaluxe.com] or call our helpline during business hours.
9. Liability
- Nova Luxe is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
- All products are sold "as-is," and we provide no warranty beyond what is explicitly stated.
10. Changes to Terms
- Nova Luxe reserves the right to update or modify these Terms of Service at any time.
- Any changes will be posted on our website, and the updated terms will apply to all orders placed after the update.
11. Governing Law
- These Terms of Service are governed by the laws of United States.
- Any disputes arising from the use of this website or the purchase of products will be handled in the appropriate courts in your jurisdiction.
Thank you for choosing Nova Luxe! We are committed to delivering luxury beauty, skincare, and fashion at affordable prices for every customer. 💖✨