Privacy Policy

Nova Luxe Privacy Policy

At Nova Luxe, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information to ensure a secure and seamless shopping experience.

1. Information We Collect

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, phone number, and payment details to process your orders and provide excellent customer service.
  • Shopping Behavior: We may collect information about your interactions with our website, including browsing history, products viewed, and purchase behavior, to personalize your shopping experience.
  • Cookies & Tracking: We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver targeted promotions.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, handle payments, and provide tracking updates.
  • Customer Service: Your details help us respond to inquiries, assist with returns or exchanges, and resolve any order issues.
  • Marketing & Promotions: With your consent, we may send promotional emails, special offers, and updates on new arrivals and exclusive deals. You can opt out at any time by clicking "unsubscribe."
  • Improving Your Experience: We use collected data to improve our website, recommend relevant products, and enhance your overall shopping experience.

3. Data Security

  • Secure Transactions: We use industry-standard encryption technologies to protect your personal and payment information during transactions. Your data is stored securely and never shared without your consent.
  • No Sharing with Third Parties: We do not sell, trade, or rent your personal information. However, we may share it with trusted service providers who assist with payment processing, order management, and product delivery under strict confidentiality agreements.

4. Your Rights

  • Access & Correction: You have the right to access the personal information we hold about you and request corrections if needed.
  • Opt-Out: If you no longer wish to receive marketing emails, you can opt out at any time by clicking "unsubscribe" or contacting us directly.
  • Data Deletion: You may request the deletion of your personal information by contacting our customer support team. Some data may need to be retained for legal or administrative purposes.

5. Third-Party Links

Our website may contain links to third-party sites, including partners and affiliates. These sites are not governed by this Privacy Policy, and we encourage you to review their policies before submitting any personal data.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will apply to all interactions with Nova Luxe. Please check this page periodically for updates.

7. Contact Us

If you have any questions or concerns about our privacy practices or how your personal information is used, please contact us at [support@novaluxe.com]. Our customer support team is here to assist you.

Thank you for trusting Nova Luxe with your personal information. We are committed to ensuring your shopping experience is safe, secure, and enjoyable.